Frequently Asked Questions

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We accept international bank transfers (TT). Other payment options, such as PayPal, may be considered depending on order value and terms.

MOQ depends on the product category. Please contact us with your product requirements for detailed information.

Our standard terms are advance payment or 50% advance and 50% before shipment. Final terms are confirmed at the time of the order agreement.

We generally transact in USD. Other currencies may be considered upon mutual agreement.

Yes. Custom designs, finishes, packaging, and private labeling are available for bulk orders.

We work with brass, copper, iron, wood, bamboo, jute, ceramics, and other export-grade materials depending on the product category.

Lead time depends on product type and quantity. Typically, production takes 2–6 weeks after order confirmation.

Yes. We specialize in bulk export orders and structured supply for international buyers.

We ship worldwide, subject to import regulations of the destination country.

We arrange sea freight, air freight, or courier shipments depending on order size and urgency.

Delivery time varies by destination and shipping mode. Estimated timelines are shared before dispatch.

Yes. Shipment and documentation details are shared once goods are dispatched.

You can reach us via email at info@apexporthub.com or through WhatsApp for quicker communication. 

Yes. We operate as a registered Indian export entity and comply with applicable trade regulations.

Monday to Sunday, 10:00 AM – 6:00 PM (IST).

We typically respond within 24 business hours.